Why your business needs an ‘excellence model’ now

Team discussion

By Katherine Sharp

Can a core framework really make or break your business? I’d say, yes. I’ve had several conversations recently with business leaders about the challenges they face, and I’m reminded why alignment to goals and good communication practices are vital to an organization’s performance…and ultimately, its survival.

Perhaps you’ve done a team ice-breaker exercise where the group sits in a circle. The first person is given a simple phrase that he/she’s instructed to repeat only once to the person next to them. She leans towards her neighbor and whispers the phrase, and then that person whispers the phrase to the next, and so on. In my experience, by the time the last person receives the message, the phrase has changed significantly. It’s the same in companies. Getting an organization on the same page quickly, having a shared understanding of the strategic direction and being able to