Manufacturing strategic advice:
The co-owners of a small manufacturing company were busy developing their leadership team and running the day-to-day operations. They wanted support putting a business operating system in place. We stepped in with advice, facilitated strategic planning sessions and created a framework for key performance indicator (KPI) development.
Data and process mapping for a caterer:
The CEO of a catering company requested an assessment of how to optimize current processes and systems, plus a plan for the future. We rolled up our sleeves. Cleansing key data sets and leading new improvement pilots, we documented current state processes and designed future state process flows.
Business author marketing plan:
The co-authors of a 3rd edition business book wanted to find out how best to promote their self-published title in the current marketplace given the significant disruptions in the publishing industry since their first release. We did a full market assessment and gave the authors several recommendations, including leveraging their collective strengths and new growth areas through digital marketing.
Healthcare tech market research/analysis:
A small software-as-a-service (SaaS) healthcare provider, was facing a changing ecosystem for physicians and alternative healthcare providers managing electronic records. The company needed insights into how and where to grow the business. We undertook comprehensive market research, including SWOT, competitive and market analysis to uncover the best opportunities.
Online community success for a large multinational:
An international corporation’s business-to-business (B2B) division needed to better serve customers. In particular, the division leader wanted to identify key success factors for a company-hosted B2B online community in a highly regulated industry. As an internal consultant, we provided a full market development plan. This work included an internal and external scan of the division, research and analysis, and recommendations for rolling out the plan.